- We are happy to provide easy returns or exchange on all our products within 14 days from the date of purchase.
- Contact us at info@karrahjewellery.com and we will provide you with our address and return instructions.
- All products must be returned in their original packaging without any sign of wear and in saleable condition.
- Customers are liable to pay for the return; we recommend using tracked postage.
- The refund will be issued within 10 working days.
- Shipping cost (if any) will be deducted from the refund amount.
- We won’t take responsibility for product lost or damaged during return shipment. The refund will be processed once the product is received and confirmed.
- Products on sale, customise items and earring can't be returned.