DELIVERY & RETURN POLICIES

 

UK DELIVERY

We offer free UK delivery on orders over £30.
Standard delivery time is 2-4 days working days.
Delivery charge for orders below £30 is – £2.99.
Express/next day delivery charges are 3.99, it takes up to 1-2 working days depending on your shipping location. 
We are unable to dispatch orders during weekends and bank holidays.
It might take slightly longer for Scotland, the Isle of Wight, Isle of Man, and Northern Ireland.
We dispatch all our orders through Hermes tracked services, which might require a signature upon arrival.
 

EUROPE DELIVERY

We offer free delivery to EU countries on orders over £70.
Standard delivery time is 5-15 working days.
Delivery charges for orders below £70 is – £7.99.
All orders are dispatched through royal mail standard tracked service. If you want an express delivery please select express option at the check out. 
We aren’t responsible for any import duty and taxes incurred for shipping internationally.
 

INTERNATIONAL SHIPPING

We offer free delivery internationally on orders over £100.
Standard delivery time is 5-15 working days.
Delivery charge for orders below £100 is – £9.99.
We aren’t responsible for any import duty and taxes incurred for shipping internationally.
 

RETURN

We are happy to provide easy returns or exchange on all our products within 21 days from the date of Delivery. 
Please contact us within 14 days of delivery regarding your return request. 
Contact us at karrahjewellery@gmail.com and we will provide you with our address and return instructions.
All products must be returned in their original state without any sign of wear.
Incase of any defeat or damage to the product received please contact us immediately and mention the issue with the product.
The refund will be issued within 10 working days.
Shipping cost (if any) will be deducted from the refund amount.
Customer is responsible for sending returned or exchange item on their expense.
We aren’t liable for product lost or damaged during return shipment. The refund will be processed once the product is received and confirmed.